We can offer a range of packages to ensure Service User’s care, support and reassurance needs are always met. Our aim is to deliver a service of the highest quality that will improve and sustain the individuals’s quality of life and promote their independence. We ensure that care and support is delivered flexibly, attentively and in a non discriminatory fashion whilst respecting each service users right to independence, privacy, dignity and their right to make informed choices about the support they receive.
Poppy Cottage prides itself with the following values :
Independence, Choice & Control – to give our Service Users every opportunity to develop through person-centred plans and to communicate these plans effectively and review regularly and to provide a clean and safe environment for them to grow.
To provide choices and options without restrictions with risk assessed parameters to ensure a full and varied lifestyle.
Trust – we promise a secure, safe and reliable service that values the privacy and discretion of all Service Users and we strive to maintain dignity and individuality at all times and are sensitive to changes including social, emotional, medical, cultural and spiritual.
Knowledge & Experience – to provide care and support from Workers who receive on-going training and who are supported to enhance their qualifications within the industry, to regularly supervise and assess staff to ensure they are working to their best ability.